Terms of Service of MONARCH INSURANCE & BUSINESS SOLUTIONS LLC

By accessing or using the website of Monarch Insurance & Business Solutions LLC (“Monarch”, “we” or “our”), including https://www.monarchinsurancegroup.com (the “Site”), you agree to be bound by these Terms of Service.

When you voluntarily check the SMS consent box on our website forms, we collect: your mobile phone number, your written consent to receive SMS communications, and the date and time of consent.

This consent is stored separately from other communications and retained for regulatory compliance purposes.

You must be at least eighteen (18) years old and have the legal capacity to use this Site.

Monarch Insurance & Business Solutions LLC offers an SMS messaging program for customer service and insurance-related communications.

Messages may include: insurance quote follow-up, appointment reminders, policy updates, renewal reminders, document requests, and customer service communications.

Messages may also include promotional insurance-related updates, educational information, and marketing communications from Monarch Insurance & Business Solutions LLC for customers who have provided appropriate consent.

Message frequency: Message frequency varies based on your interactions with our agency.

Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Consent: You may opt in by checking the SMS consent box on our forms. Consent is not a condition of purchase.

Opt-out: Reply STOP at any time to unsubscribe. You will receive a final confirmation message.

Help: Reply HELP for assistance, or contact us at info@monarchinsurancegroup.com or 704-565-4548.

By submitting a quote request, you authorize us to contact you by phone, email and SMS. Quotes are estimates only.

You agree to provide accurate information. Providing false information may result in denial or cancellation of coverage.

All content on this site (logos, graphics, text, design) is the property of Monarch Insurance & Business Solutions LLC.

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND.

MONARCH INSURANCE & BUSINESS SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT OR INCIDENTAL DAMAGES ARISING FROM THE USE OF THIS SITE.

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina.

We reserve the right to update or modify these Terms of Service at any time.

Monarch Insurance & Business Solutions LLC

9700 Research Drive, Suite 145, Charlotte, NC 28262

Phone: (704) 565-4548 · Email: info@monarchinsurancegroup.com

Insurance coverage cannot be bound, modified or cancelled through voicemail, email, text message, social media or the website. Coverage is only effective after confirmation by an authorized representative.